Your order will typically be processed and fulfilled within 1 day. Once fulfilled, you can expect to receive your order within approximately 1 to 3 days. If you have not received your order within a maximum of 7 days following your purchase, please contact us at support@itsjustacase.com.

Each product is subject to its own shipping rates. However, we occasionally offer free shipping on all products. To view the specific shipping rates for each item, please proceed to the checkout page and enter your address. This will provide you with the accurate shipping costs associated with your selected products/cart items.

Please refer to our Return Policy to learn more.

We accept a variety of payment methods including credit/debit cards, PayPal, and other digital payment platforms. Please refer to our payment options at checkout for all available methods.

Once your order is shipped, you will receive a tracking number or link via email. You can use this link to check the current status of your shipment.

If you receive a damaged item, please contact us immediately at our customer service email support@itsjustacase.com. We will guide you through the process of returning the item and obtaining a replacement or a refund.

Order modifications or cancellations are possible only before the order has been processed and fulfilled. Please contact our customer service as soon as possible to request changes.

Yes, you can place an order as a guest without creating an account. However, creating an account provides additional benefits like easier tracking of your order, quicker checkouts in the future, receiving updates on promotions and new products, and checking your past orders.

To unsubscribe from our emails, simply click the 'Unsubscribe' link at the bottom of any of our emails. This will remove you from our mailing list, and you will no longer receive promotional or newsletter emails from us.